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About this policy
OnsaFX News (onsafxnews.com) is published by Onsafx (Pty) Ltd, registration no. 2023/648987/07, 42 X-Ray Fish Street, Kaalfontein, Johannesburg, South Africa 1632 ("we", "us").
This policy explains what personal information we collect through this website, why we collect it, and what your rights are. We process personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
What we collect
- Newsletter subscriptions: your email address when you subscribe to our mailing list through MailPoet.
- Messages you send us: your name, email address and message content when you use our contact page or email us.
- Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and similar technologies, including Google Analytics via Google Site Kit.
We do not ask for payment details or trading account information on this site.
Why we use it
- To send you the newsletter you requested.
- To reply to your enquiries, news tips and correction requests.
- To understand how the site is used and improve it.
- To keep the site secure and meet legal obligations.
Our legal basis
We process your information with your consent, such as for newsletter subscriptions and non-essential cookies, to respond to your requests, and where necessary for our legitimate interests in operating, securing and improving the site.
Cookies
We use cookies to operate the site and measure traffic. You can accept or refuse non-essential cookies through the cookie banner and change your browser settings at any time. Blocking some cookies may affect how the site works.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us operate the site, including hosting providers, MailPoet for newsletter delivery and Google for analytics, and when disclosure is required by law.
Some providers may process information outside South Africa. We take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
How long we keep it
Newsletter information is kept until you unsubscribe, subject to any records we need to retain for legitimate administrative or legal purposes. Messages are generally kept for up to 12 months after the request is resolved, unless a longer retention period is required by law or reasonably necessary to address an ongoing matter. Analytics data is retained according to the applicable Google Analytics settings.
Your rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information, object to certain processing, or withdraw consent where processing is based on consent.
To unsubscribe from our newsletter, use the unsubscribe link included in the email. To exercise your rights, contact us at support@onsafx.com.
You may also contact the Information Regulator of South Africa through its official website: inforegulator.org.za.
Security
We use reasonable technical and organisational measures to protect your information. However, no online service or method of transmission can be guaranteed to be completely secure.
Third-party links
This site links to other websites, including onsafx.com. We are not responsible for the privacy practices of external websites. Please review their policies before providing personal information.
Children
This site is not directed at children under 18, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The latest version will be published on this page with its updated date.
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